Frequently Asked Questions
Can I book a tipi?
Not this year! We are taking a (maternity) break from tipis and instead offering camping pitches (for your own tents & equipment). If you would prefer the glamping experience, we can recommend a wonderful bell tent hire company.
What is the booking process?
You can book via our website or by contacting us. A 25% deposit is required to confirm the booking, with the balance due 6 weeks before your stay. We will then send over our booking questionnaire, for you to tell us your group type, number of tents etc. so that we can allocate you a suitable pitch.
What time is check-in/out?
Check-in is from 3pm and check-out is by 11am. We will require notice of your ETA beforehand. Earlier check-ins and later check-outs may be possible with prior arrangement.
What should we pack?
Whilst we are taking a break from tipis, you will need to bring everything required for a camping trip!
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can we have a campfire?
Campfires are permitted but only within a firepit (strictly NO ground fires). Firepits can be hired from us for £50 which includes 1 bag of firewood, 1 bag of charcoal, flamers & matches.
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do you sell firewood?
We sell bags of firewood & charcoal at £6/bag. You can pre-order before your stay or text/call during your stay. Please place orders in the morning.
Where do we wash up?
There is a washing up station with a large stainless steel sink. You will need to bring your own washing up supplies.
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Can I take a hot shower?
Yes, there is a shower block onsite.
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What is the toilet situation?
There is a toilet block onsite, cleaned at least once a day. We allocate cubicles to pitches.
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Can I bring my dog?
Well behaved dogs are welcome at £5 per dog, per stay.
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Can we play music?
Guitars around the campfire are encouraged, but we have a no music/noise policy from 10pm onwards.
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We're celebrating! Can we bring fireworks, confetti canons or confetti balloons?
Strictly, no!
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Can we hire the entire site?
Yes! Please contact us to discuss. Should you require, we can recommend a professional catering service for large parties. Please note we are not a wedding (or events) venue.
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Do you accept school / Duke of Edinburgh visits?
Yes! Please contact us to discuss prices & availability.
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Can we swim in the river?
No. Our stretch of river is extremely fast flowing.
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Is there Wi-Fi?
No, but signal is generally good!
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Is there electricity?
We have phone charging lockers with USB ports available (£5 per locker for the duration of your stay).
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Can I park my car next to my pitch?
No. We do not permit any vehicles in the field. The car park is a very short walking distance and we provide trollies to help with luggage.
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can I bring my camper/caravan?
No.
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What is the procedure for damages during our stay?
Guests will be charged for any damages caused to our site/ facilities. Please see our Terms & Conditions for more info.