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Frequently Asked Questions

Can I book a tipi?

Not this year! We are taking a (maternity) break from tipis and instead offering camping pitches (for your own tents & equipment). If you would prefer the glamping experience, we can recommend a wonderful bell tent hire company.

 

What is the booking process?

You can book via our website or by contacting us. A 25% deposit is required to confirm the booking, with the balance due 6 weeks before your stay. We will then send over our booking questionnaire, for you to tell us your group type, number of tents etc. so that we can allocate you a suitable pitch. 

 

What time is check-in/out?

Check-in is from 3pm and check-out is by 11am. We will require notice of your ETA beforehand. Earlier check-ins and later check-outs may be possible with prior arrangement. 

 

What should we pack?

Whilst we are taking a break from tipis, you will need to bring everything required for a camping trip!

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can we have a campfire?

Campfires are permitted but only within a firepit (strictly NO ground fires). Firepits can be hired from us for £50 which includes 1 bag of firewood, 1 bag of charcoal, flamers & matches.  

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do you sell firewood?

We sell bags of firewood & charcoal at £6/bag. You can pre-order before your stay or text/call during your stay. Please place orders in the morning.

Where do we wash up?

There is a washing up station with a large stainless steel sink. You will need to bring your own washing up supplies.

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Can I take a hot shower?

Yes, there is a shower block onsite. 

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What is the toilet situation?

There is a toilet block onsite, cleaned at least once a day. We allocate cubicles to pitches. 

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Can I bring my dog?

Well behaved dogs are welcome at £5 per dog, per stay. 

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Can we play music?

Guitars around the campfire are encouraged, but we have a no music/noise policy from 10pm onwards.

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We're celebrating! Can we bring fireworks, confetti canons or confetti balloons?

Strictly, no! 

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Can we hire the entire site?

Yes! Please contact us to discuss. Should you require, we can recommend a professional catering service for large parties. Please note we are not a wedding (or events) venue.

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Do you accept school / Duke of Edinburgh visits?

Yes! Please contact us to discuss prices & availability.

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Can we swim in the river?

No. Our stretch of river is extremely fast flowing.

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Is there Wi-Fi?

No, but signal is generally good!

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Is there electricity?

We have phone charging lockers with USB ports available (£5 per locker for the duration of your stay).

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Can I park my car next to my pitch?

No. We do not permit any vehicles in the field. The car park is a very short walking distance and we provide trollies to help with luggage.

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can I bring my camper/caravan?

No.

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What is the procedure for damages during our stay?

Guests will be charged for any damages caused to our site/ facilities. Please see our Terms & Conditions for more info.

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